FAQ
Sales
Questions
1. What design services does AQ Interiors offer?
We provide end-to-end interior design solutions, including residential, commercial, and hospitality spaces. Our services cover concept development, 3D visualization, material selection, custom furniture design, and project management—ensuring a seamless experience from vision to execution.
2. How does the pricing structure work?
Our fees are tailored to project scope and complexity. We offer:
Fixed-fee packages (for full-service design).
Hourly consultations (for specific guidance).
Cost-plus procurement (transparent pricing on furnishings).
A detailed proposal is provided after the initial consultation, outlining all costs upfront.
3. How long does a typical project take?
Timelines vary by scope:
Residential projects: 3–12 months (from planning to installation).
Commercial spaces: 6–18 months (including permits and approvals).
After assessing your needs, we’ll provide a detailed schedule with milestones.
4. Do you work within budgets? How flexible are you?
Absolutely. We begin every project with a budget discovery session, then tailor designs to your priorities. We’ll always transparently discuss trade-offs.
5. What’s the first step to start a project?
Initial consultation (in-person or virtual).
Site visit (for measurements and assessments).
Proposal + agreement (outlining scope, timeline, and investment).
Technical
Questions
1. Do you handle structural changes (e.g., removing walls, adding windows)?
Yes. Our team collaborates with licensed architects and engineers to ensure structural modifications meet safety codes. We manage all permits and approvals.
2. What if I want eco-friendly/sustainable materials?
We prioritize sustainable design with:
Low-VOC paints and reclaimed wood.
Energy-efficient lighting/plumbing.
LEED-certified material options.
3. How do you ensure the design is practical for daily use?
We conduct lifestyle audits to address:
Storage needs (e.g., hidden organizers).
Traffic flow (furniture placement).
Durability (kid/pet-friendly materials).
4. Can you work with existing furniture or heirlooms?
Definitely! We’ll integrate your pieces seamlessly into the new design, refurbishing them if needed (e.g., reupholstering sofas to match the palette).
5. What happens if there’s a delay in material shipments?
We:
Maintain backup supplier relationships.
Provide alternate material options (with similar quality/aesthetics).
Update you weekly on timeline adjustments.
Billing
Questions
1. What’s included in your design fee?
Our fees cover:
Concept development + 3D renderings.
Material/furniture sourcing.
Site supervision + contractor coordination.
Procurement (items you purchase) is billed separately.
2. Are there payment plans available?
Yes! Payments are split into phases:
30% deposit (to secure the project).
40% at design approval.
30% upon completion.
3. Do you offer refunds if I cancel mid-project?
Deposits are non-refundable (as they cover initial labor/materials), but we’ll provide a detailed accounting of work completed and refund any unutilized fees.
4. How do you handle unexpected costs (e.g., hidden electrical issues)?
We:
Pause work and notify you immediately.
Provide a revised quote for approval.
Never proceed without your consent.
5. Can I purchase furnishings directly through you?
Yes! We offer:
Trade discounts (passed on to you).
White-glove delivery/installation.
Warranty support for all procured items.